You can submit this information two ways:

1. Submit via email. For Speedway: jblackwood@royaltucson.com For Automall: aromero@royaltucson.com

2. Go to Carwise.com, select Find a shop, put in Royal Collision 85712 for Speedway or 85705 for the Automall then choose Royal Collison, click the online estimate button and follow the instructions.

We are also offering pick-up and delivery services of the vehicle during the repair. Our temporary hours of operation are Monday-Friday 8AM-5PM with estimates being done 8AM-5PM.

Our Philosophy

Royal Collision Centers are part of the Royal Automotive Group, which includes 7 Tucson area new and used car dealerships and service centers. At Royal Collision Centers, you can expect the same great service you receive at our dealerships. We are customer focused, ensuring our customer service exceeds your expectations. Check out our customer reviews below.

Our Capabilities

Whether your car was completely totaled in an accident, or you have a minor dent, we handle all types of repairs. Our factory preferred facilities utilize the newest tools and technology combined with continually trained technicians who are dedicated to getting you back on the road quickly. Our friendly knowledgeable staff works with insurance companies every day, so we can swiftly navigate that process for you. Our two convenient locations are here to serve you. Ready to come in for an estimate? Please call us to set up an appointment at the Automall 520.696.2950 or Speedway west of Wilmot 520.202.4439.

Your Rights

Depending on your policy, you have the right to choose which repair shop handles your repair, regardless of any insurance company referral.

Depending on your policy, you are only required to obtain one repair estimate by law.

You are entitled to have your vehicle restored to its pre-accident condition.

When choosing a repair shop, keep in mind how many years they've been in business, whether their technicians are factory-trained, if they have the proper equipment for your vehicle, and if they'll work directly with your insurance company to ensure they pay for all necessary repairs.

Always ensure that your chosen repair shop will guarantee their work.

Our Guarantee

Because we have the right people who are equipped with the right tools, you can be confident that the work we perform will meet or exceed the industry standards every time. We are so confident that we offer a lifetime guarantee on all labor performed. If you are not completely satisfied with your repairs, we will make it right!

4151 Testimonials

5 out of 5 stars

5 star

4024

4 star

127

3 star

2 star

1 star

Unbeatable Experience with Cody Murphy at Royal Kia!My recent car buying experience at Royal Kia was unbeatable thanks to Cody Murphy. His outstanding customer service, from initial contact to final purchase and beyond, truly made me feel confident that I secured the perfect vehicle for my family and future. From the very beginning, Cody was incredibly responsive and helpful. When I inquired about a Kia Sportage I saw in Royal's inventory online, he promptly responded to my email and met with me at the dealership the same day. While there were a lack of 2023 Sportage Hybrids available on the market at the time, Cody assured me the 2024 models would be available for order soon and secured my contact information. Over the following 2 months, Cody stayed in constant communication, keeping me updated on any changes to the ordering status. Cody reached out to me on the very first day the 2024 Sportage Hybrids were available for order. He explained the ordering process clearly and made the experience easy to understand. We came in the next day to customize our vehicle and secured our order. Fortunately in the same week, Cody informed us our order was slated for a swift arrival within 3 months. Even during the busy holiday season, Cody stayed in touch, promptly updating us on any changes to the estimated delivery date. We were pleasantly surprised when the car arrived a month early! Demonstrating his initiative, Cody proactively prepped our Sportage for us while we were out of town over the weekend. Cody's unwavering commitment extended to the day of purchase. He worked diligently with us throughout the entire purchasing process. He collaborated with his Sales Manager to not only secure us a better deal on our trade-in, but also ensure we received all of the available incentives, including those offered to me as an Active Duty Military member. He was incredibly knowledgeable about the warranties and patiently explained each option, ultimately helping us select the best coverage to safeguard our new car. Cody didn't just sell us a car; he sold us on a complete Royal Kia experience when he explained the ease of scheduling future service and the value of our warranty coverage with real quotes and customer data to prove their worth. This was a major factor for us, considering our past negative experiences with service departments at dealerships over the years. We're truly looking forward to building a long-lasting relationship with Royal Kia during our ownership of our new Sportage. Importantly, I never felt pressured at any point during my interactions with Cody. He was genuinely friendly, courteous, and always put our needs first. Without a doubt, I would highly recommend Cody Murphy to anyone looking for a Kia. His dedication, knowledge, and outstanding customer service made my car-buying experience truly positive. In fact, based on my experience with Cody, I would strongly recommend Royal over any other their competitors in the Tucson area.... More

by BEHR

2024-02-28

AWESOME! Jake and Jesus were great. Never feltpressured, they answered all my questions and were very pleasant to work with. Thank you both for everything. This was by far my best car buying experience!! I will definitely recommend KIA, Jake and Jesus to my family and friends.

by M. Castillo

2021-04-17

Julio and Jesus were amazing to work with. Made everystep of my car buying process a breeze. Not like any other dealership I have ever been to. From the moment I contacted them they were very polite and professional. No pressure to buy or upsell like at other dealerships. I would definitely recommend them and this dealership. Would definitely shop here again.

by ajlopez520

2020-07-20

We’ve had good business with them for many years. We havepurchased and serviced three vehicles from them. We have always been tee tree aged very well.

by gobelcl

2020-01-02

best experience buying a new carTom and Craig at Royal Kia were amazing. I had a really bad experience with Jim Click sales team and was really worried about getting a new car. When I made the appointment at Royal I really had no intentions of purchasing a new vehicle, I was just seeing my options. The first person I met was Craig and he gave me reassurance and clarity of my situation, which persuaded me to purchase a new vehicle. I felt I was being told the truth and not pushed into something I... More

by Kaswilliams11

2019-07-25

Best Place To Buy A Car!Everett (now our cousin) made the process very fun and enjoyable. Buying a car is stressful, but he was very patient with us. Along the way, he taught us new things about buying cars and he explained the ins and outs of the way dealerships work. He was honest and cared about what we wanted. At the end of the day, it wasn't about the numbers it's about what would make us happy. We will come back in the future! Much love to our cousin Everett & thank you so much for eve... More

by BESENIA

2019-03-08

It was greatJose has excellent cx service, was very helpful makes u feel welcomed, helps u out on what to choose, you for sure walk out with a new car that day !!

by Kia,daniel

2018-08-09

Very efficient, friendly serviceMy experience with Royal Kia has been a very positive one since the very start. Jim responded to my email inquiries with great promptness and a friendly, but not pushy attitude. He continued to do so until I was ready to visit the dealership. When I visited the dealership, I was helped by Melissa Shelley who has a very easy going personality and a positive way about her. She made me feel comfortable and at ease. She was not phony or pushy which tends to be th... More

by Enrique.A

2016-10-15

Fantastic Experience!An absolutely wonderful experience to say the least! I had the pleasure of working with Melissa, who found me exactly the kind of pre-owned car I wanted. I'm on a tight budget, but she and Dan made the numbers work. I was not only able to get a better car than I had hoped for, but it was at a much better deal than I anticipated. There was no B.S., no classic car salesman arrogance and pushiness...just a smooth, simple, incredibly easy car-buying experience. They gave me exc... More

by MK

2015-01-01

I put my reservation in for my 2024 Hummer back in February 2021 and placed the order sometime around the middle of 2023. That's when I started working with Brian Bitzer. He has been fantastic! He kept me informed of Hummers status throughout the entire process. When it finally arrived at Royal he made it possible to pick it up a day earlier than I was originally told. Working through the paperwork was tedious but Brian kept things light and fun. He explained the basic functions and had me on th... More

Howard Martin

2024-06-03

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ROYAL COLLISION CENTERS

We are Tucson's factory preferred certified body shop for the following makes:

Anthony Romero

Joe Blackwood

Locations

Our Philosophy

Our Capabilities

Your Rights

Our Guarantee

CONTACT ROYAL COLLISION CENTERS

AUTO MALL

SPEEDWAY

We're located at Tucson, AZ 85705