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Unbeatable Experience with Cody Murphy at Royal Kia!My recent car buying experience at Royal Kia was unbeatable thanks to Cody Murphy. His outstanding customer service, from initial contact to final purchase and beyond, truly made me feel confident that I secured the perfect vehicle for my family and future. From the very beginning, Cody was incredibly responsive and helpful. When I inquired about a Kia Sportage I saw in Royal's inventory online, he promptly responded to my email and met wit... More
2024-02-28
AWESOME! Jake and Jesus were great. Never feltpressured, they answered all my questions and were very pleasant to work with. Thank you both for everything. This was by far my best car buying experience!! I will definitely recommend KIA, Jake and Jesus to my family and friends.
2021-04-17
Julio and Jesus were amazing to work with. Made everystep of my car buying process a breeze. Not like any other dealership I have ever been to. From the moment I contacted them they were very polite and professional. No pressure to buy or upsell like at other dealerships. I would definitely recommend them and this dealership. Would definitely shop here again.
2020-07-20
We’ve had good business with them for many years. We havepurchased and serviced three vehicles from them. We have always been tee tree aged very well.
2020-01-02
best experience buying a new carTom and Craig at Royal Kia were amazing. I had a really bad experience with Jim Click sales team and was really worried about getting a new car. When I made the appointment at Royal I really had no intentions of purchasing a new vehicle, I was just seeing my options. The first person I met was Craig and he gave me reassurance and clarity of my situation, which persuaded me to purchase a new vehicle. I felt I was being told the truth and not pushed into something I... More
2019-07-25
Best Place To Buy A Car!Everett (now our cousin) made the process very fun and enjoyable. Buying a car is stressful, but he was very patient with us. Along the way, he taught us new things about buying cars and he explained the ins and outs of the way dealerships work. He was honest and cared about what we wanted. At the end of the day, it wasn't about the numbers it's about what would make us happy. We will come back in the future! Much love to our cousin Everett & thank you so much for eve... More
2019-03-08
It was greatJose has excellent cx service, was very helpful makes u feel welcomed, helps u out on what to choose, you for sure walk out with a new car that day !!
2018-08-09
Very efficient, friendly serviceMy experience with Royal Kia has been a very positive one since the very start. Jim responded to my email inquiries with great promptness and a friendly, but not pushy attitude. He continued to do so until I was ready to visit the dealership. When I visited the dealership, I was helped by Melissa Shelley who has a very easy going personality and a positive way about her. She made me feel comfortable and at ease. She was not phony or pushy which tends to be th... More
2016-10-15
Fantastic Experience!An absolutely wonderful experience to say the least! I had the pleasure of working with Melissa, who found me exactly the kind of pre-owned car I wanted. I'm on a tight budget, but she and Dan made the numbers work. I was not only able to get a better car than I had hoped for, but it was at a much better deal than I anticipated. There was no B.S., no classic car salesman arrogance and pushiness...just a smooth, simple, incredibly easy car-buying experience. They gave me exc... More
2015-01-01
I put my reservation in for my 2024 Hummer back in February 2021 and placed the order sometime around the middle of 2023. That's when I started working with Brian Bitzer. He has been fantastic! He kept me informed of Hummers status throughout the entire process. When it finally arrived at Royal he made it possible to pick it up a day earlier than I was originally told. Working through the paperwork was tedious but Brian kept things light and fun. He explained the basic functions and had me on th... More
2024-06-03
